Terms of Service

Last updated: July 19, 2026

These Terms govern use of the MissedCall→Client website and service. Business customers ("Clients") are additionally governed by their signed Service Agreement, which prevails over these Terms if they conflict.

1. The service

MissedCall→Client provides missed-call detection, automated SMS text-back, AI-assisted conversational lead qualification, lead alerts, and reporting for local service businesses. The AI assistant gathers information only: it is configured not to quote prices, promise scheduling or availability, or commit any business to perform work. All business commitments are made directly by the business.

2. Acceptable use

• The service may only be used to respond to customer-initiated calls and messages. Cold outreach, bulk messaging, purchased contact lists, and any unlawful, deceptive, or abusive messaging are prohibited;
• Clients must provide accurate business information and hold the authority to authorize messaging in their business's name;
• We may suspend service that we reasonably believe violates carrier rules, applicable law (including the TCPA), or these Terms.

3. Messaging and opt-outs

Recipients can stop messages at any time by replying STOP; opt-outs are honored immediately and recorded permanently. Message and data rates may apply to recipients. Delivery of any individual message cannot be guaranteed (carrier filtering and network conditions exist).

4. Fees

Client fees are stated in the Service Agreement, billed monthly in advance, and are non-refundable except as expressly stated there (including the first-month guarantee, where offered).

5. Intellectual property

The service, software, and website content are owned by MissedCall→Client or its licensors. Clients receive a non-exclusive, non-transferable right to use the service during their subscription. Clients own their business data and lead data; we use it only to provide the service as described in the Privacy Policy.

6. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OPERATION, DELIVERY OF ANY MESSAGE, THE ACCURACY OF AI-GENERATED CONTENT, OR ANY PARTICULAR VOLUME OF LEADS OR REVENUE.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICE IS LIMITED TO THE FEES PAID TO US IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR LOST BUSINESS.

8. Indemnity

Clients will indemnify us against third-party claims arising from inaccurate information they supply or from use of the service outside these Terms.

9. Termination

Client subscriptions are month-to-month and may be cancelled by email, effective at the end of the current billing month. We may terminate or suspend for material breach. Sections 5–8 survive termination.

10. Changes; contact

We may update these Terms by posting a revised version with a new date; continued use after changes constitutes acceptance. Contact: hello@missedcalltoclient.com.